Being something of a VoIP geek, and not wanting to pay any more than necessary to the phone company, we installed Vonage about 3 months ago. At the time, we had Comcast for cable TV and Internet, but since then have switched to Verizon FIOS. Although it wasn't my intent, this is something of a scam where Verizon installs a pile of equipment for digital phone, and then we don't sign up for it and use Vonage over the FIOS instead.
There were two motivations for getting Vonage. First, it's hard to beat the price. We may get screwed if the company goes under, but we'll deal with that if it happens. Second, the quality of my analog POTS line was horrible despite several service calls and we figured that, if it worked at all, the digital phone would sound much better. We could have gone with Comcast digital phone service, but we were getting ready to ditch them too at the time.
You get a choice of several PSTN / VoIP gateways, all of which have various router, Ethernet, and wireless, depending on how much you want to pay. We went for the 4 port Motorola router which was free. It's a 10/100 4 port switch with 1 10/100 uplink port and 2 telephone connections (only one of which appears to be turned on). Setup is pretty much like any home router, except that you don't have any control over the software configuration. The router is a DHCP server for the 4 Ethernet switch ports on 192.168.15.0 / 24 and a DHCP client for the uplink. There is a web config interface, but it doesn't do much even if you have the default user name (user) and password (tivonpw). The only controls available are restoring the factory default and uploading the config file (22K bytes of useless binary). You can tell what the current software load is. The router can uplink directly to the modem, or can sit behind another router. I have not had any trouble running a VPN tunnel and the uplink port appears to be properly protected.
By far, the toughest part of the installation is the phone lines. In my house, all of the phone wires a wired in parallel to some brass lugs down in the basement. The phone jacks on the gateway are standard RJ11 and are meant to accept the phone wire right from your phone. Multiple phones require a splitter. I built a cable from the two brass lugs terminating with an RJ11 and that services all of the phones in the house. We don't have any old phones with real ringers, so I am not concerned about the ring current needed to drive our three cordless phones.
Curious about how it works, I hooked up the Wireshark network sniffer to the gateway uplink to see what sort of messages were flying around. As I suspected, the protocol is SIP. Looking at the SDP, it appears that G.711mu, G.711A, G.729, and G.729 are all supported. I was surprised to see that G.711mu was the default and what was used in an actual call. I expected one of the bandwidth saving vocoders to be the default choice (although I had not heard any coding artifacts). I quickly tried to configure a real SIP phone connected to one of the Ethernet ports, but found that encrypted authentication was being used in the INVITE - oh well. I tried a couple of obvious things like the MAC address of the gateway, but I didn't try too hard.
The sound quality is very good as one would expect from G.711. We do notice a bit more delay, especially when calling a cell phone, but you have to listen for it. The reliability is OK, although we have had to reboot the gateway a couple of times. This has not happened recently - perhaps the software has been updated (I'm not keeping track). We all have cell phones, so who cares?
Overall, we're satisfied with the value of the system. I'll post again if I can get Vonage to give me the authentication password so I can hook up a SIP phone.
There were two motivations for getting Vonage. First, it's hard to beat the price. We may get screwed if the company goes under, but we'll deal with that if it happens. Second, the quality of my analog POTS line was horrible despite several service calls and we figured that, if it worked at all, the digital phone would sound much better. We could have gone with Comcast digital phone service, but we were getting ready to ditch them too at the time.
You get a choice of several PSTN / VoIP gateways, all of which have various router, Ethernet, and wireless, depending on how much you want to pay. We went for the 4 port Motorola router which was free. It's a 10/100 4 port switch with 1 10/100 uplink port and 2 telephone connections (only one of which appears to be turned on). Setup is pretty much like any home router, except that you don't have any control over the software configuration. The router is a DHCP server for the 4 Ethernet switch ports on 192.168.15.0 / 24 and a DHCP client for the uplink. There is a web config interface, but it doesn't do much even if you have the default user name (user) and password (tivonpw). The only controls available are restoring the factory default and uploading the config file (22K bytes of useless binary). You can tell what the current software load is. The router can uplink directly to the modem, or can sit behind another router. I have not had any trouble running a VPN tunnel and the uplink port appears to be properly protected.
By far, the toughest part of the installation is the phone lines. In my house, all of the phone wires a wired in parallel to some brass lugs down in the basement. The phone jacks on the gateway are standard RJ11 and are meant to accept the phone wire right from your phone. Multiple phones require a splitter. I built a cable from the two brass lugs terminating with an RJ11 and that services all of the phones in the house. We don't have any old phones with real ringers, so I am not concerned about the ring current needed to drive our three cordless phones.
Curious about how it works, I hooked up the Wireshark network sniffer to the gateway uplink to see what sort of messages were flying around. As I suspected, the protocol is SIP. Looking at the SDP, it appears that G.711mu, G.711A, G.729, and G.729 are all supported. I was surprised to see that G.711mu was the default and what was used in an actual call. I expected one of the bandwidth saving vocoders to be the default choice (although I had not heard any coding artifacts). I quickly tried to configure a real SIP phone connected to one of the Ethernet ports, but found that encrypted authentication was being used in the INVITE - oh well. I tried a couple of obvious things like the MAC address of the gateway, but I didn't try too hard.
The sound quality is very good as one would expect from G.711. We do notice a bit more delay, especially when calling a cell phone, but you have to listen for it. The reliability is OK, although we have had to reboot the gateway a couple of times. This has not happened recently - perhaps the software has been updated (I'm not keeping track). We all have cell phones, so who cares?
Overall, we're satisfied with the value of the system. I'll post again if I can get Vonage to give me the authentication password so I can hook up a SIP phone.







